Service and Policy
Shipping Policy
After the buyer places an order, we will confirm the order within 1 working day.
After order confirmation, we will pick and package the goods within 2 working days.
After the order processing is completed, it is expected to be shipped within 5-7 working days.
Return and Refund
Buyers can apply for a return within 7 days after receiving the product if there are quality issues or discrepancies with the description.
Buyers need to maintain the original condition of the product, including packaging, labels, and accessories.
After the product is returned, we will conduct an inspection within 3 working days of receiving the return.
If the product meets the return criteria, we will complete the refund process within 5 working days, and the refund amount will be returned to the buyer’s payment account.
Privacy Policy
We may collect the following types of personal information:
- Contact information, including name, email address, phone number, and mailing address.
- Payment information, including credit card number, billing address, and payment history.
- Browse information, including the pages you visit and the time you stay on the website.
Terms and Conditions
Welcome to ‘Beauty Cellar’ . We are dedicated to providing you with high-quality wearable nail products. To ensure the best experience, please read the following terms and conditions carefully.
1. Product Information
1.1 Our wearable nail products are described as accurately as possible on our platform, but actual colors and styles may vary slightly due to different display settings.
1.2 We reserve the right to change product specifications, prices, and promotions without prior notice.
2. Order Processing
2.1 Orders will be processed upon confirmation of payment. Please provide accurate shipping information to avoid delays or delivery errors.
2.2 Orders will be processed and shipped within 1-3 business days of receipt. Delivery times may vary based on your location and the shipping carrier used.
3. Returns and Exchanges
3.1 We offer returns and exchanges for products with quality issues or incorrect items. Please contact us within 7 days of receiving your order and provide clear photos and your order number.
3.2 For hygiene reasons, we do not accept returns or exchanges for worn or opened nail products. Please ensure the product is suitable for your needs before purchasing.
4. Payment Terms
4.1 We accept various payment methods, including credit cards, debit cards, and other online payment options. Payment must be completed at the time of order confirmation.
4.2 Order processing and shipping will occur once payment is confirmed.
5. Customer Service
5.1 If you have any questions regarding our products or orders, please contact us through TikTok direct messages or the provided contact information. We will respond as quickly as possible.
5.2 Our customer service hours are Monday to Friday, from 9 AM to 5 PM (Beijing Time), excluding public holidays.
6. Privacy Policy
6.1 We are committed to protecting your personal information. Your personal data will be used solely for processing orders and providing customer service.
6.2 We will not sell your personal information to third parties, except as required by law or for business purposes (e.g., with shipping companies).
7. Limitation of Liability
7.1 We are not liable for any service interruptions or delays caused by force majeure events (e.g., natural disasters, wars, government actions).
7.2 We are not responsible for any direct or indirect loss resulting from the use of our products. Please use products cautiously based on your personal circumstances.
8. Modifications to Terms
8.1 We reserve the right to modify these terms and conditions at any time. Updated terms will be posted on our TikTok store page and will take effect immediately.
8.2 Continued use of our services constitutes acceptance of the modified terms.
9. Governing Law
9.1 These terms and conditions are governed by the laws of HK and will be interpreted accordingly.
9.2 Any disputes arising from these terms will first be resolved through amicable negotiations; if not resolved, they will be submitted to the jurisdiction of the courts in BLUE STAR TRADING LIMITED.
Thank you for choosing ‘Beauty Cellar’ ! We are committed to providing you with the best shopping experience. If you have any questions or feedback, please feel free to contact us.
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Finding a suitable press on nails for you
There are many types of press-on nails to choose from, all of which will leave you with a radiant smile on your face as they give the appearance of beautiful nails.